📜 Norrwell – Terms of Service

Last Updated: October 2, 2025

Welcome to Norrwell – Made by Sweden. These Terms of Service (“Terms”) govern your use of our website, online store, and related services (collectively, the “Services”). By visiting, browsing, or purchasing from our store, you agree to these Terms and our Privacy Policy. If you do not agree, please discontinue use of our Services.

1. Access & Accounts

• You must be at least the age of majority in your jurisdiction to use our Services.
• You agree to provide accurate, current, and complete information when creating an account or making a purchase.
• You are responsible for safeguarding your account credentials and all activity under your account.

2. Our Products

• We strive to present our saunas and wellness products as accurately as possible. However, colors, finishes, and details may vary depending on your device settings.
• Product descriptions, availability, and pricing may change without notice.
• We reserve the right to discontinue products or limit sales at our discretion.

3. Orders & Returns

• Placing an order constitutes an offer to purchase. Orders are accepted only once payment is processed and confirmed.
• We may decline or cancel orders at our discretion. If this occurs, we will notify you using the contact details provided.
• All purchases are subject to our Refund & Return Policy.

4. Pricing & Billing

• Prices are listed in your checkout currency and may exclude taxes, duties, and shipping fees.
• Promotions and discounts may be subject to additional terms.
• You agree to provide valid payment details and authorize us to charge your chosen payment method for all purchases.

5. Shipping & Delivery

• Delivery times are estimates only and not guaranteed.
• Once products are handed to the carrier, risk of loss passes to you.
• Customs duties or import taxes (if applicable) are your responsibility.

6. Intellectual Property

All trademarks, logos, product names, images, and content on our Services are owned by Norrwell or our licensors. You may not reproduce, distribute, or exploit any content without prior written permission.

7. Third‑Party Tools & Links

We may provide access to third‑party tools or links. These are offered “as is” without warranties. We are not responsible for third‑party websites, services, or content.

8. Relationship with Shopify

Our store is powered by Shopify. While Shopify provides the platform, all purchases are made directly with Norrwell – Made by Sweden. Shopify is not responsible for your transactions with us.

9. Feedback

By submitting feedback, reviews, or suggestions, you grant us a royalty‑free license to use and share such content for business purposes.

10. Prohibited Uses

You agree not to misuse our Services, including but not limited to:

• Engaging in unlawful, fraudulent, or abusive activity
• Uploading malicious code or attempting to disrupt the Services
• Infringing on intellectual property rights
• Harassing or harming others

We reserve the right to suspend or terminate accounts that violate these Terms.

11. Termination

We may suspend or terminate your access to the Services at any time, without notice, if you breach these Terms.

12. Disclaimers & Limitation of Liability

• Our Services and products are provided “as is” and “as available.”
• We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.
• To the fullest extent permitted by law, Norrwell and its affiliates shall not be liable for indirect, incidental, or consequential damages arising from your use of the Services.

13. Indemnification

You agree to indemnify and hold harmless Norrwell, Shopify, and our affiliates from claims, damages, or expenses arising from your use of the Services or violation of these Terms.

14. Governing Law

These Terms are governed by the laws of Sweden. Any disputes shall be resolved in the courts where Norrwell is headquartered.

15. Changes to Terms

We may update these Terms from time to time. Updates will be posted on this page, and material changes will be communicated as required by law. Continued use of our Services after changes constitutes acceptance.

📩 Contact Us

For questions about these Terms, please contact us:

Email: operations@sseu.com
Phone: +46 764 058824 (Sweden)