🔒 Norrwell Privacy Policy

Last Updated: October 2, 2025

At Norrwell – Made by Sweden, your privacy is as important to us as your well‑being. Just as our saunas are designed to help you relax and recharge, we believe your shopping experience should feel safe, transparent, and stress‑free.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our store, explore our products, or make a purchase. By shopping with us, you’re placing your trust in Norrwell, and we take that responsibility seriously.

🌿 What We Collect

• Contact details: name, email, phone, billing and shipping address
• Payment details: card or account information to process secure transactions
• Account preferences: login details, saved items, and settings
• Shopping activity: items viewed, added to cart, purchased, or returned
• Device & usage data: IP address, browser type, and navigation patterns

💡 How We Use Your Information

• Deliver your order – from checkout to doorstep, with reliable tracking
• Personalize your experience – recommend saunas and wellness products you’ll love
• Keep you updated – order confirmations, shipping updates, and customer support
• Protect your security – fraud prevention and safe payment processing
• Share inspiration – exclusive offers, wellness tips, and product launches (opt out anytime)

🤝 Who We Share It With

We only share your information with trusted partners who help us serve you better:

• Shopify – our secure e‑commerce platform
• Payment processors & shipping providers – to complete your purchase and delivery
• Marketing partners – to keep you informed about offers and new arrivals (always under strict privacy rules)

We never sell your personal information.

🔐 Your Rights & Choices

Depending on where you live, you may have the right to:

• Access the personal data we hold about you
• Request corrections or deletion
• Opt out of marketing communications
• Restrict or object to certain types of processing

You’re always in control of your data.

🌍 International Customers

Because we serve sauna enthusiasts worldwide, your information may be processed outside your home country. Wherever it goes, we ensure it’s protected with industry‑standard safeguards.

👶 Children’s Privacy

Our store is designed for adults. We do not knowingly collect data from children under the age of majority.

📩 Contact Us

Questions about your privacy? Reach out anytime:

Email: operations@sseu.com
Phone: +46 764 058824 (Sweden)