🚚 Norrwell Shipping Policy

Last Updated: October 2, 2025

At Norrwell – Made by Sweden, we want your shopping experience to feel as seamless and reliable as the wellness products we deliver. Below you’ll find everything you need to know about how we process, ship, and track your order.

⏱ Processing Times

• All orders are processed within 1–3 business days (excluding weekends and holidays) after you receive your order confirmation email.
• Once your order ships, you’ll receive a shipping confirmation email with tracking details.

📦 Shipping Rates & Delivery Estimates

We offer reliable shipping options. Shipping charges are calculated and displayed at checkout.

• Standard Shipping: 9–15 business days

Delivery times may vary depending on your location and chosen shipping method.

🌍 International Shipping

• We currently ship to select countries.
• International shipping fees and delivery times are calculated at checkout.
• Please note: international orders may be subject to import duties and taxes (including VAT) once the shipment reaches your country. These charges are the customer’s responsibility.

🔎 Order Tracking

• You’ll receive a tracking number via email once your order has shipped.
• Please allow up to 48 hours for tracking information to become available.

⏳ Shipping Delays

While we strive to meet all delivery estimates, delays may occasionally occur due to:

• High order volumes
• Carrier or postal service issues
• Customs processing
• Other factors beyond our control

📦 Lost or Damaged Packages

If your order arrives damaged or is lost in transit, contact us immediately at support@norrwell.com with your order number and any supporting photos or details. We’ll work directly with the carrier to resolve the issue as quickly as possible.

🏠 Address Accuracy

Please double‑check your shipping details before placing your order. Norrwell is not responsible for orders shipped to incorrectly provided addresses.

❓ Questions?

We’re here to help. If you have any questions about our shipping policies, reach out anytime:

Email: operations@sseu.com